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Cancellation Policy

Cancellation Policy

  • Cancellation by User:

    • Users have the option to cancel their bookings through the Website or by contacting our customer support team.
    • Cancellation requests must be made within the specified time frame, as outlined during the booking process.
    • Cancellation fees may apply, depending on factors such as the time of cancellation and the type of booking.
    • Any applicable cancellation fees will be deducted from the refund amount, if applicable.
  • Cancellation by

    • In rare circumstances, reserves the right to cancel bookings due to factors beyond our control, such as adverse weather conditions, vehicle unavailability, or safety concerns.
    • In such cases, users will be notified promptly, and alternative arrangements or refunds will be provided as appropriate.
  • Refunds for Cancellations:

    • Refunds for cancellations will be processed according to our refund policy, as outlined in Section 4 of these terms and conditions.
    • Users are encouraged to review the refund policy carefully to understand the refund procedure and any applicable terms and conditions.
  • Modification of Bookings:

    • Users may have the option to modify their bookings, subject to availability and any applicable modification fees.
    • Modification requests must be made within the specified time frame and in accordance with our modification policy.
  • Communication Regarding Cancellations:

    • Any communication regarding cancellations, including confirmation of cancellation requests and refund status, will be sent to the email address associated with the booking.

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