Cancellation Policy

• Cancellation by User:

  • Users have the option to cancel their bookings through the Website or by contacting our customer support team.
  • Cancellation requests must be made within the specified time frame, as outlined during the booking process.
  • Cancellation fees may apply, depending on factors such as the time of cancellation and the type of booking.
  • Any applicable cancellation fees will be deducted from the refund amount, if applicable.

• Cancellation by 1WayCabs.com:

  • In rare circumstances, 1WayCabs.com reserves the right to cancel bookings due to factors beyond our control, such as adverse weather conditions, vehicle unavailability, or safety concerns.
  • In such cases, users will be notified promptly, and alternative arrangements or refunds will be provided as appropriate.

• Refunds for Cancellations:

  • Refunds for cancellations will be processed according to our refund policy, as outlined in Section 4 of these terms and conditions.
  • Users are encouraged to review the refund policy carefully to understand the refund procedure and any applicable terms and conditions.

• Modification of Bookings:

  • Users may have the option to modify their bookings, subject to availability and any applicable modification fees.
  • Modification requests must be made within the specified time frame and in accordance with our modification policy.

• Communication Regarding Cancellations:

  • Any communication regarding cancellations, including confirmation of cancellation requests and refund status, will be sent to the email address associated with the booking.